Frequently Asked Questions

Everything you need to know about our alternative fashion and delivery

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 28-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own body or a similar garment you already own for the best fit.

Are your products ethically produced?

We are committed to ethical manufacturing. We work closely with our suppliers to ensure fair wages, safe working conditions, and a transparent supply chain for all our unique designs.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.